ISO 9001 Employee Opinion Survey Template - Editable Word Form (Anonymous Feedback & Engagement)

Gather honest, actionable employee feedback to support ISO 9001:2015 Clause 7.1.6 (Organizational Knowledge), 7.2 (Competence), and continual improvement (Clause 10) with this professional Employee Opinion Survey template in Microsoft Word format. Designed for HR, quality managers, or management representatives in organizations building or maintaining an effective QMS, it measures key areas like communication, trust, recognition, resources, accountability, and pride in the company.

Key Features:

• 19 Targeted Statements: Rated on a clear 1–5 scale (1 = Strongly Agree to 5 = Strongly Disagree) covering:
  • Management communication & honesty
  • Job information & resources
  • Listening to concerns & involvement in decisions
  • Understanding of vision/mission/values
  • Feedback opportunities
  • Departmental communication
  • Recognition & appreciation
  • Contribution to company mission
  • Trust in co-workers & management
  • Organizational focus & accountability
  • Fair policy administration
  • Pride & personal responsibility
  • Company care for employees
• Anonymous Option: Encourages candid responses with optional name field and instructions to submit anonymously to the [ISO MR Regular Title] (e.g., Management Representative).
• Open Comments Section: Space for suggestions and improvement ideas to capture qualitative insights.
• Fully Editable: .docx format with placeholders ([Short Client Name], [Rev Number]) – customize company name, add logo, adjust statements, or convert to PDF for digital/print distribution.
• ISO 9001-Aligned: Provides evidence of employee perception monitoring, engagement, and input for management review – helps identify training needs, cultural gaps, and improvement opportunities during audits.
• Simple & Professional: Clean, printable layout that's easy to distribute via email, print, or forms – no advanced skills required.

Instant download – customize in minutes, collect responses, and use data to strengthen your QMS and workplace culture. Lifetime access with free updates for revisions.

Excellent companion to your other ISO tools like the Employee Evaluation Record, Training Matrix, and Customer Satisfaction Survey!